Help Desk – Work with Azure & Support Enterprise Customers and In House Users

Location Dallas, TX
Date Posted November 5, 2019
Category All
Job Type Full-Time


Whether it’s help desk tier I or help desk tier II, you know what to do! Whether you’re supporting in house employees or enterprise users, you’re confident that you can problem solve and lend a hand. That’s why you’re a great fit for this Help Desk job at an expanding, thriving company where you’ll get to work with cool tech like Azure and implement a VDI.

While this successful, stable organization used to outsource their IT support, they’re ready for a change! Be a part of the major effort to bring all IT support in house as you take direction, run with ambiguity, and problem solve effectively along with a team of equally reliable techies. Work in a flexible, team oriented environment you’re sure to love and collaborate with people who really get along well every day. Use your experience with Help Desk, Office 365, Windows, Active Directory, and possibly Azure as you work on MS troubleshooting, supporting in house users and SaaS customers, supporting hardware and software on internal desktops, and stay on call once a month. Join a talented team and get great perks like tuition reimbursement and flextime!

The easiest part of this job: From helping implement a VDI to working with a lot of cool technologies like Azure, this position is above and beyond most help desk jobs and will keep you feeling challenged & engaged ever day! Plus, this growing organization supports internal growth so there’s always room to advance your career here.

The hardest part of this job: If you’re looking to just support SaaS customers or just support in house users this won’t be the right job for you.

Work with Azure, support enterprise customers and in house users, and be a part of a growing team that really gets along in this fun Help Desk position.

What’s in it for you?

- Competitive Salary ($50,000-$60,000)

- Medical

- Dental

- Optical

- Life

- Disability

- 401k with Match

- Tuition Reimbursement

- Flextime


- 9 Holidays

What you’ll be doing:

- Bring all IT support in house with a focus on Help Desk I & II

- Implement a VDI and work with cool technologies like Azure

- Help support both in house users and SaaS customers

- Problem solve and effectively troubleshoot in an MS environment

- Support hardware and software on internal desktops

- Provide effective operations support and outage environment help

- Support enterprise users and be on call once a month

What you need:

- Help Desk

- Office 365

- Windows

- Active Directory

- Azure is a plus

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About Camden Kelly

Camden Kelly specializes in connecting qualified IT professionals with awesome opportunities at great companies in the Dallas / Fort Worth Area. Whether you’re a jobseeker looking for new opportunities or an employer looking to hire the best IT talent in the area, Camden Kelly is your go-to IT recruiting firm. Why work with us? It’s simple; our staff is filled with career oriented people just like you, and they will treat you how they expect to be treated.

At Camden Kelly, our values make us different than the competition. We are the proud recipients of the Best and Brightest award for 2016 and 2017. We believe in being honest, accountable, ethical, and reliable. We strive everyday to be better than we were yesterday, and to be better tomorrow than today. We’re not competing against other firms; we’re competing against ourselves.

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