Infrastructure Engineer

at Nigel Frank International
Location London
Date Posted April 17, 2021
Category All
Job Type Full-Time

Description

Job Description

UK WIDE - FULLY REMOTE - INFRASTRUCTURE ENGINEER

To deliver, manage and develop Cloud and network infrastructure to support customer needs, growth and services as required to meet the strategic aims of the company.

This is a remote working opportunity.

Role & Responsibilities

  • Managining incident tickets.
  • Working closely with the e.g. Project, Provisioning, Presales, NOC, Product team.
  • Dealing with queries both over the phone and email in a timely manner, ensuring all SLA's are met.
  • Addition of new services and ceases, working closely with the provisioning and project teams to achieve results.
  • Assisting with Windows Server Update Service (WSUS) monthly process.
  • Cloud / Networking focused project pipeline.

Skills & Qualifications

    • Microsoft Office 365; Exchange On-line - EMS and Teams
    • Microsoft Windows 7 to Windows 10
    • Microsoft Windows Server 2008 to 2019
    • Microsoft Exchange 2003 to 2016
    • Microsoft Azure
    • Networking
    • Virtualisation Software - VMWare and / or Hyper-V

Benefits

  • Training / Certifications / Exam courses
  • Matched Pension Scheme
  • Company / Personal Bonus Scheme
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