RRC – Windows Systems Administrator III – IV

at CAPPS
Published February 9, 2024
Location Austin, TX
Category All  
Job Type Full-Time  

Description

Job Description

The Railroad Commission of Texas is a state agency with primary regulatory jurisdiction over the oil and natural gas industry; pipeline transport and pipeline safety; natural gas utilities; the LP-gas industry, and surface mining operations. You can find more details about us on the Railroad Commission of Texas' website here www.rrc.texas.gov/about-us/.

To support our mission to serve Texas, we need great people to join our team. We provide a great working environment along with outstanding benefits, including:

  • Generous paid time off including vacation, sick time, and at least 12 paid holidays per year
  • Telework options for eligible positions
  • Flexible work schedules
  • Retirement pension with a 150% agency match - you can watch this YouTube video that describes this amazing benefit www.youtube.com/watch?v=AJI6M7g73-w
  • 401(k), 457(b) and Roth
  • Health premiums 100% paid for full-time employees
  • Tuition Reimbursement
  • Wellness and Exercise Leave
  • Career development programs/opportunities for advancement

For a complete list of our total compensation package please visit our website at www.rrc.texas.gov/about-us/jobs/. To view benefits available to all State of Texas employees visit the Employee Retirement Systems website at ers.texas.gov/benefits-at-a-glance.

General Description

The Railroad Commission of Texas seeks a Windows Systems Administrator to provide complex (journey-level) to advanced (senior-level) support for agency Windows based systems and services.This role is within the Infrastructure and Operations Team and is responsible for administration, building and deployment of agency Microsoft Windows based application server software and hardware systems.This role also provides support for all agency Windows servers, Office 365 services, Microsoft Azure, and configuration management systems (SCCM).

Work involves systems administration of agency application server software and hardware systems and supporting infrastructure and coordinates day-to-day system administration functions such as server configuration, break/fix, user support, and backups.Routine system administration functions to include: OS installs and updates, performance monitoring, security monitoring, and maintenance.

This role also includes coordination of work to meet agency goals and objectives as set forth by agency management.Work is coordinated with state-contracted data center vendors and under supervision of the Infrastructure and Operations Manager with considerable latitude for the use of initiative and independent judgment. Performs related work as assigned.Duties require the physical ability to operate computing equipment. This position has been approved for 100% telework with its headquarters in Austin, Texas. Any travel expenses to Austin will not be approved. It is estimated that travel will be required up to twice per year.

Essential Job Duties

  • Provides technical support within the Infrastructure team that supports agency computer operations.
  • Performs maintenance activities on Windows server infrastructure.
  • Creates and maintains documentation on systems architecture.
  • Maintains optimal system performance by establishing monitoring and notification systems and responds to events in a timely manner.
  • Develops and maintains system capacity planning and reports regularly to management.
  • Evaluates, recommends, plans, documents, and implements enhancements to agency computer systems and processes.
  • Provide support for Microsoft Windows based application environments.
  • Coordinate Infrastructure support work with DCS vendor to maintain uninterrupted service.
  • Assists with primary agency contact for DCS vendor.
  • Maintains knowledge of DCS vendor standards and reports agency system non-compliance to management.
  • Ensure compliance with Commission security standards and policies and make recommendations for updates as needed.
  • Provide good customer service.
  • Performs related work as assigned.

For Military Crosswalk information please visit: Military Crosswalk for Occupational Category - Information Technology (texas.gov)

Qualifications:

Minimum Qualifications

Sys Admin III

  • High School Diploma/GED equivalent with supplemented college coursework in computer science, engineering or related field.
  • Two (2) years experience in Microsoft Windows system administration.
  • Experience and education may be substituted on a year for year basis.
  • Total years of experience may run concurrently.

Sys Admin IV

  • High School Diploma/GED equivalent with supplemented college coursework in computer science, engineering or related field.
  • Four (4) years experience in Microsoft Windows system administration.
  • Experience and education may be substituted on a year for year basis.
  • Total years of experience may run concurrently.

Preferred Qualifications

  • Bachelor's degree from an accredited four-year college or university, with major coursework in Computer Science, Information Systems or a related field.
  • Microsoft Azure and/or Microsoft Systems Administrator certification (MCSA or similar).
  • Three (3) + years of SharePoint administration experience.
  • Three (3) + years of O365 administration in at least a medium-sized business.
  • At least one (1) year experience working with Cloud services administration.
  • Experience supporting Azure Active Directory (Entra) with third party cloud services.
  • Two (2) + years of Cisco administration experience.

Knowledge, Skills, and Abilities

  • Knowledge of systems administration, computer hardware and software configuration and troubleshooting, operating systems and applications, computer programming and architecture of scripting languages, and internet security administration.
  • Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems; in coordinating solutions to problems; in developing or revising system configurations.
  • Ability to recognize, analyze, and resolve complex technical issues.
  • Ability to analyze systems and procedures, write and revise standards and procedures, handle multiple projects.
  • Ability to exercise sound judgment in making critical decisions; analyze complex information and develop plans; interpret complex data; to effectively demonstrate negotiation and facilitation skills.
  • Ability to communicate complex technical information clearly and concisely, both orally and in writing, to diverse audiences.
  • Ability to maintain working relationships with internal/external stakeholders.
  • Ability to take initiative and work independently.
  • Ability to work effectively on a team as a member and leader.
  • Ability to plan, assign, and/or supervise the work of others.
  • Ability to address issues/concerns in a professional manner.

Work Hours and Telework: Standard office hours for Commission employees are 8:00 a.m. to 5:00 p.m., Monday through Friday. Our agency offers alternate schedules for employees, as long as it does not adversely affect operations and service levels, and standard hours of operation are maintained. The Commission may also offer telework based on the agency's approved Telework Plan. Alternate work schedules and telework may be discussed with the hiring manager during the interview process.

APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the CAPPS Recruit Prescreening Questionnaire to be considered for the posting. To complete the Prescreening Questionnaire, go to CAPPS Recruit to register or login: capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en

Remarks:

  • There is one available position.
  • Official transcripts, DD214 or DD1300, copies of license/certifications, or other minimum requirement validations will be requested at the time of the job offer.
  • Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa.
  • This position has been approved for 100% telework with its headquarters in Austin, Texas. Any travel expenses to Austin will not be approved. It is estimated that travel will be required up to twice per year.

THE RAILROAD COMMISSION OF TEXAS ONLY ACCEPTS ONLINE APPLICATIONS FOR THIS POSTING.

Due to the high volume of applications we do not accept telephone calls. Only candidates selected for interview will be contacted.Notifications to applicants are sent electronically to the email address you provide.

The Railroad Commission of Texas is an Equal Opportunity Employer and does not

discriminate on the basis of race, color, national origin, sex, religion, age

or disability in employment or in the provision of services.

The Railroad Commission of Texas is a tobacco-free workplace.

Only registered members can apply for jobs.