SailPoint Consultant

at Softvision
Location Westport, CT
Date Posted June 22, 2020
Category All
Job Type Full-Time

Description

As a queue owner, support engineers will be responsible for the general health of the queue (resolving tickets, identifying trends, finding the technical cause of problems) as well as recommending and implementing process / system changes to eliminate incoming workload, optimizing team process, diagnosing problems to the root cause and resolving them, and escalating where appropriate....

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