Support Engineer – Windows Server, Office365, Azure – London

at InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
Location London, United Kingdom
Date Posted January 10, 2020
Category All
Job Type Full-Time

Description

Complete initial diagnosis of all incidents and either resolve to the customers satisfaction using documented procedures and processes or escalate to 3rd line. You'll be responsible for day to day support issues my clients customers face. Cover 1st/2nd line level on calls and tickets that come through, resolving tickets within SLA agreements. You will be focused around providing 1/2 line remote...

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